OPEN TALK: The Bug That Never Got Reported

Wim Selles
Sauce Labs, Senior Solutions Architect

Solutions architect Wim Selles helps customers successfully implement and get the most value out of their investment in Sauce Labs. He loves to answer questions and help solve puzzles for customers—and he wants to make people as enthusiastic about mobile test automation as he is. Wim conducts training, shares best practices, and travels the world (virtually, nowadays) to make this happen. He has two pieces of advice that he often shares with customers. First, create a solid test base that you can rely on. This will give you confidence in your automated testing efforts. Second, Wim recommends that you avoid coding for coding’s sake. Make sure what you’re doing is really adding value.

Some of you might have faced this situation. A critical bug made it through to production and when it explodes on social media, your paying customers start abandoning your mobile app. You feel like the sky is falling! Too late, you discover that this bug reached production because an internal user failed to report it.


When application performance and stability can make or break your business, how can you prevent critical bugs from reaching your end-users? This is where a well-thought mobile app beta testing strategy can help. 

During this presentation, mobile automation expert Wim Selles will share best practices for how to prevent bugs from going unreported. You will learn how you can optimize mobile beta testing so your teams can deliver better mobile apps, faster.

Attendees will take away:

  • How to find the right audience to beta test your mobile apps
  • The reasons why internal/external beta users don’t report bugs
  • How to encourage your beta testing audience to report bugs
  • How to get the most value out of the bug reports generated