Amazon Flywheels: Realizing the Promise of the Cloud


Jacqueline Krain
AWS, Global Head of Business Innovation

With a proven record of establishing and maintaining genuine and lasting relationships with partners, customers, colleagues, staff, and community, Jacqueline Krain delights in live group engagement, person-to-person interaction, and effective collaboration.  She is energized by authentic people, plain talk, data-based decision-making, and *real* results. A lifelong learner and insight seeker, she has a passion and commitment for solving problems – practical and theoretical.

As the Global Head of Business Innovation for AWS, Jacqueline leads a passionate team of global market and operational experts that work closely with AWS partners to accelerate innovation through launching new products, experiences, businesses, and capabilities.

Jacqueline worked with and for Rita McGrath, Brant Cooper, and Eric Ries, as a part of forging her own approach to innovation and transformation.


Migration and Modernization are the beginning of the cloud journey, but realizing the promise of the cloud is about innovating at pace and at scale. We’ll share more about how we put the customer at the center of the way we work forming 2-pizza teams that rapidly iterate and build delightful experiences to customer drive value, selection, and convenience.