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How Healthcare is Using Impact Measurement to Promote Equity

- CDT
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Callie Chamberlain
optum, social responsibility

Callie Chamberlain is committed to health, health care, and well-being for all. In her current role, Callie works in Social Responsibility for Optum, a global health services organization with over 150,000 staff members serving 124 million individuals, 200 health plans, and 100,000 health care facilities. In her role, Callie is responsible for advancing health equity across the Fortune five company, transforming the organization’s approach to operations and culture, and reforming the health system to work better for everyone.

A strong commitment to intercultural and interreligious dialogue, Callie has filmed an award-winning documentary highlighting the role of women in the refugee crisis, co-founded a microwork application connecting refugees to income opportunities, contributed to the implementation of Youth 2030: the UN Youth Strategy, and developed grassroots strategies in Egypt, Morocco, Saudi Arabia, and Qatar on behalf of the United Nations to prevent violent extremism and ensure gender parity in leadership across the Middle East and North Africa. She has also supported the Union for the Mediterranean, working across 43 member states within the region to develop comprehensive strategies to address climate change, refugee integration, and employment for young people.

A deep believer in the power of community, she founded New Leaders Council-Twin Cities, Minnesota’s largest progressive leadership and development program dedicated to building a network of Millennials working across sectors to advance equity in the region. She sits on the Board of Directors for StartingBloc, a global fellowship for social entrepreneurs and the Loomis Innovation Council, an initiative of the Stimson Center, a forum for technology leaders and policymakers to build equitable, innovative solutions around the world. Recently, she was appointed to the health equity commission through the HEAL Council, supporting the MN Department of Health in developing strategies to address health disparities.

Last year Callie read one book a week written by a person of color. She is a Reiki master and aspiring DJ.

Joan Pennington
M Health Fairview, Senior Director, Community Benefit & Measurement

Joan Pennington serves as Senior Director Community Benefit & Measurement in the business unit of Community Advancement for M Health Fairview. In this role she is responsible enterprise-wide leadership for the areas of community assessments, implementation strategies, community benefit, and community impact evaluation, not only fulfill regulatory requirements, but to inspire data-driven decision making and action. She is also responsible for aligning these functions with system-wide strategies, while integrating with our local neighborhoods and communities across the state where M Health Fairview has a presence to improve the health and well-being of the community, including the social determinants of health.

Throughout her 37 years at HealthEast and now M Health Fairview, Joan has served in several leadership roles in community health and the foundation, but began her career as a clinical dietitian and director of nutrition services.

She currently serves as chair of the Center for Community Health board of directors and is also active on other boards, as well as state and local committees, such as Portico Health Net Board, Healthy Minnesota Partnership (MDH), and Ramsey County Public Health Community Leadership Team.

Joan earned her Bachelors of Science degree in nutrition and dietetics from the University of Minnesota and a Masters of Business Administration from the University of St. Thomas, Minneapolis. She and her husband, Philip, live in Inver Grove Heights and together enjoy travelling and spending time with their family, including nine grandchildren.

Timothy Roman
Ecotone Analytics GBC, CEO & Co-Founder

Inspired to identify and quantify those aspects of people and planet that have traditionally been excluded from business decision-making, Tim helps ecotone combine social research and applied economics with data visualization and tech to make social and environmental data understandable and usable for organizational visionaries.

Jokho Farah
Peoples Center Clinics & Services, Chief Information Officer & Chief Quality Officer

Dr. Jokho Farah trained as a general surgeon but later developed a passion for primary care and quality improvement. Dr. Farah has over ten years of experience in healthcare management, public health, and policy. She is a connector of people and services. Using data analytics and predictive modeling capabilities, she establishes integrated approaches to care management that support the alignment of services across the continuum of care for priority populations. In addition, Dr. Farah helps federal, state, and local agencies identify strategies to address health equity issues using policy, systems, and environment lens.

In recent years, Dr. Farah’s innovative solutions have garnered recognition across Minnesota. She is the 2018 Recipient of Minnesota Department of Health’s Lou Fuller Award for Distinguished Service in Eliminating Health Disparities, one of the 2019 Minneapolis/St. Paul Business Journal 40 under 40 honorees, and a 2020 recipient of Women's Health Leadership Trust Award in Health and Well-being.

Lastly, Dr. Farah is involved in several committees primarily to help elevate and amplify the voices of the marginalized communities and their experiences. To name a few, she sits on the Somali Public Health Advisors Committee, the COVID-19 Advisory Task force led by Commissioner Jan Malcolm of Minnesota Department of Health, Cedar-Riverside Neighborhood Leadership Committee, the of New Leaders Council Twin-Cities. Most notably, she is currently the co-chair of Minnesota Department of Health’s Health Advisory and Leadership Council (HEAL), the immediate past President of the Twin-Cities American Heart Association (AHA). Because of her outstanding efforts leading the Twin-Cities AHA, Dr. Farah was invited to serve on 2 National American Heart Association Committees specifically the Outpatient Quality Improvement Committee and Diversity Leadership Committee to scale the work nationwide.


The microscope on the structural and systemic issues that have been laid bare and/or exacerbated by the realities of COVID and racial inequity have never been more important in our communities or in our healthcare system. Join us for a panel discussion to hear about strategies, challenges and innovations from policy, payor, provider, and community perspectives. Opportunities for entrepreneurs exist as vendors and service providers, changemakers, and community supporters. Connecting entrepreneurs to the accelerator and investment community will be critical to driving change, increasing equity and expanding opportunity along the way.