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Tuesday, September 15, 2020

- CDT
Scaling Customer Success Through Growth
Karin Lucas
Karin Lucas
SPS Commerece, SVP, Chief Customer Success Officer
Justin Porter
Justin Porter
Kipsu, Vice President, Operations
Noah Dominik
Noah Dominik
SPS Commerce, Sr. Director, CS Chief of Staff
Andis Kancans
Andis Kancans
Sezzle, Director of Merchant Success
Sue Woodard
Sue Woodard
Total Expert, Chief Customer Officer

When companies are small, customers often receive personal attention support. But what happens as a company grows? How can a business continue to serve and support their customers in a personal, but scalable, manner? Hear from some of today’s leading customer success executives on how their businesses are serving thousands of customers using data analytics, segmentation and specialists to deliver customer value.