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Thursday, September 24, 2020

- CDT
How St. Paul's Restaurants Found Resiliency
Jonathan Banks
Jonathan Banks
NCXT, CEO / Co-Founder
Jeff Aguy
Jeff Aguy
NCXT, Co-Founder
Khalique Rogers
Khalique Rogers
NCXT, Partner Excellence
Mary Rick
Mary Rick
City of St. Paul, Director of Business Development, Planning & Economic Development
Sharon Richards-Noel
Sharon Richards-Noel
West Indies Soul Food INC, President, Head Chef, Ceo
John Gleason
John Gleason
Bap and Chicken, Owner & Chef

The restaurant business was already tough. The transformations of 2020 brought desperation and anxiety to the forefront of day-to-day operations. In this conversation explore how restaurant owners in St. Paul used design, technology and customer experience to survive and thrive.