Channel 2

Monday, October 19, 2020

- EDT
- EDT
Ping An’s ‘Ecosystem Approach’ To Insurance
Join Stream
PD
Paul Desmarais III
Portag3 Ventures, Executive Chairman & Co-Founder
JT
Jessica Tan
Ping An, Group Co-CEO

Not everyone is willing to take on a digital-first approach, then again Ping An is not your average insurance company. When your primary business is insurance being able to build a successful ecosystem is no easy task. Insurance companies struggle to get frequent consumer interactions, which are so vital for an ecosystem model to thrive. Ping An has come up with a novel approach to solve this — by not talking about insurance to their consumers. Learn more about their approach from Group Co-CEO, Jessica Tan.

- EDT
Lloyd's of London Transitions From Technology Design To Execution
Join Stream
MC
Michael Coles
Cedent, Managing Director
BC
Bruce Carnegie-Brown
Lloyd's, Chairman

“You are as young as you feel” says Lloyd’s Chairman Bruce Carnegie-Brown - which is a good line of thinking when you are at the helm of an almost 335 year old company. We sit down and talk about how COVID impacted Lloyd’s operations- the belief that some bespoke transactions will always need to be done in person. Also we dive into Carnegie-Brown’s thinking that today’s specialized product is tomorrow’s commoditized product.

- EDT
Small Businesses = Big Learnings
Join Stream
JB
Jay Bregman
Thimble, CEO & Founder
JS
Jeremy Stewart
Angie's List, President

Real people looking for real professionals to help with their real home projects and sometimes problems - Angie’s List provides the platform for them to connect. And while they may serve small businesses the business boasts 15 million verified reviews on over 700 services. COVID shined the light on the need for small businesses to have coverage. Enter Thimble - an insurance provider for SMBs that provides flexible coverage. Hear how the partnership between Angie’s List and Thimble came to be and why it’s such a win for the small business insurance ecosystem.

- EDT
A Decade of Disruption and the Journey Ahead
Join Stream
BW
Brad Weisberg
Snapsheet, CEO & Founder
KN
Kyle Nakatsuji
Clearcover, CEO & Founder

From building a new insurance company from scratch to being an insuretech before it was even a word. Hear from two leading insuretech leaders on their lessons learned. Learn how their pioneering approaches to auto insurance claims management are shaping the future of the industry. Bonus: Don’t miss their big bets for what’s coming next and what the industry shouldn’t ignore.

- EDT
The Customer is Always Right: Especially Post Covid
Join Stream
AH
Assaf Henkin
Sproutt Insurance, Co-Founder, President, COO

Recent global events have changed customers' expectations for a complete digital life insurance buying process. The evolution from the traditional agent network to digital, that our insurance carrier investors believed will take quite a few years and will be gradual, has "jumped" forward several years within the last few months. In order to compete in this new world companies will need to create effective digital journeys, use more data instead of medical exams, and develop predictive models in order to better understand customer needs and provide the best solution. The train has left the station and there's no going back!

Tuesday, October 20, 2020

- EDT
Lloyd's of London Transitions From Technology Design To Execution
Join Stream
MC
Michael Coles
Cedent, Managing Director
BC
Bruce Carnegie-Brown
Lloyd's, Chairman

“You are as young as you feel” says Lloyd’s Chairman Bruce Carnegie-Brown - which is a good line of thinking when you are at the helm of an almost 335 year old company. We sit down and talk about how COVID impacted Lloyd’s operations- the belief that some bespoke transactions will always need to be done in person. Also we dive into Carnegie-Brown’s thinking that today’s specialized product is tomorrow’s commoditized product.

- EDT
Ping An’s ‘Ecosystem Approach’ To Insurance
Join Stream
PD
Paul Desmarais III
Portag3 Ventures, Executive Chairman & Co-Founder
JT
Jessica Tan
Ping An, Group Co-CEO

Not everyone is willing to take on a digital-first approach, then again Ping An is not your average insurance company. When your primary business is insurance being able to build a successful ecosystem is no easy task. Insurance companies struggle to get frequent consumer interactions, which are so vital for an ecosystem model to thrive. Ping An has come up with a novel approach to solve this — by not talking about insurance to their consumers. Learn more about their approach from Group Co-CEO, Jessica Tan.

- EDT
It’s a Match: What Happens When a Legacy Brand Meets A Digital Start-up
Join Stream
AO
Alison O'Hair Arzeno
Assurance, Chief Data Scientist
CL
Charles Lowrey
Prudential, Chairman & CEO

The acquisition of Assurance IQ by Prudential Financial a year ago seemed like an unlikely pairing – but only at a glance. Prudential, a Fortune 50 global financial services firm, was founded as a mutual insurance society in Newark, NJ 145 years ago. Assurance IQ is a Seattle-based start-up founded in 2016 and built in the Cloud. In this session, Charles Lowrey, Chairman and CEO of Prudential, and Allison Arzeno, Chief Data Scientist of Assurance IQ, explain how their companies united around a common mission to bring access to financial services to more people across the socio-economic spectrum and how their juxtaposition creates a powerful match. Scaling a trusted legacy brand and leveraging the power of data science, learn how Prudential and Assurance are breaking down barriers to meet the unmet financial needs of millions of customers.

- EDT
In the Entrepreneur Seat
Join Stream
LP
Lisa Pollina
Senior Advisor & Board Member, Northwestern Mutual POEC
SA
Shellye Archambeau
MetricStream & Author, Fmr. CEO

She is Unapologetically Ambitious and not afraid to admit it - that also happens to be the title of her new book. Hear how the Shellye Archambeau, former CEO of  MetricStream, a Silicon Valley-based, governance, risk, and compliance software company that enables corporations to improve their business operations through better risk management across the enterprise took risks, broke barriers and created success on her own terms. She will share key takeaways and actions to increase the odds of achieving personal and professional goals.

- EDT
The New Normal: Adapting to Evolving Customer Needs with Rapid Innovation
Join Stream
RM
Rohit Mahna
Salesforce, SVP & General Manager Financial Services
RG
Robert Goodman
Pacific Life, VP, CRM Program Owner
IS
Ian-Edward Stafrace
Atlas Insurance, Chief Strategy Officer
JC
Jim Carroll
Futurist & Author
BB
Brian Berg
Pacific Life, AVP, Technology Platform Owner

To win in the “new normal” emerging from COVID-19, Insurers need to accelerate their transformation to become customer-centric and agile organizations. Futurist and Jim Carroll will speak on trends disrupting the Insurance Industry and the need for rapid innovation to meet evolving customer needs. Salesforce Financial Services GM, Rohit Manha, will introduce the new Salesforce + Vlocity solution, which is only end-to-end digital platform purpose-built for Insurance that delivers digital transformation at each step of the full lifecycle spanning front, middle, and back office. Hear from Pacific Life Insurance and Altas Insurance as they discuss changes with their business and showcase how Salesforce + Vlocity has helped them quickly adapt. 

- EDT
Fireside Chat: Even in the First Miles of the Cloud Marathon, the Keys to AXA’s Successful Transformations Become Apparent
Join Stream
AJ
Anthony Jacob
Amazon Web Services, Global Business Development Lead - Insurance
AS
Ash Shah
AXA, Global Programs Director

There’s a famous quote you’ll see emblazoned on shirts worn by marathon runners: “You don’t have to run fast; you just have to go.” As he helps lead AXA’s transformation to the cloud, Ash Shah, global programs director for AXA Group Operations, would like to do both. For applications that can benefit from “lift and shift,” he’s helping the company move fast to demonstrate the economic benefits of moving to the cloud. But for where cloud matters most in AXA’s journey to become an innovative, customer-centric, technology-led insurer, Ash is quick to point out that AXA is running a marathon. That more meaningful transformation requires more than technology – it requires upskilling your organization, introducing agile methodologies and new target operating models, and focusing constantly on change management, stakeholder engagement, and team motivation to keep the journey going. In a fireside chat moderated by Tony Jacob, global business development lead for insurance at Amazon Web Services, Ash will share his tips for successful cloud transformations, drawing from his experience that targets more than 30,000 servers and 7,000 applications across 62 countries. Ash believes AXA’s experience is already pointing to the cloud becoming part of the core fabric of IT service delivery and how developers will operate in the foreseeable future.

- EDT
Reimagining Insurance Innovation with Insurtechs and the DXC Assure Digital Platform
Join Stream
FS
Faisal Siddiqi
DXC Technology, Chief Technologist for Innovation and Ecosystems
JB
Joe Benson
DXC Technology, Claims Offering Manager Insurance
MK
Mary Kaye Korzun
DXC Technology, Solution Architect, Insurance Industry Software and Solutions
PK
Phil Karecki
DXC Technology, CTO, Americas Insurance

See innovation in action as we showcase how DXC and our ecosystem developers have joined together to provide next-generation integrated solutions built on the DXC Assure Digital Platform that enable speed to market, better customer engagement, innovation and efficiencies. This session will: demonstrate business solutions that are already helping our customers accelerate the pace of change, highlight our DXC Invitational insurtech challenge winners and show how Ohio Mutual Insurance Group has approached their digital journey to improve claims department efficiencies.

- EDT
Beyond The Tipping Point For Digital Transformation in APAC Life Insurance
Join Stream
RB
Rana Biwas
Equisoft, VP, Wealth & Insurance Solutions, APAC
AD
Alan Dulin
Oracle, Global Head of Insurance Solution Consulting, Financial Services Global Business Unit
PN
P. Nandagopal
Insurance Inbox, Founder
NS
Naintara Shay
Oracle, Sales Director, Insurance and Healthcare, Financial Services Global Business Unit

Join regional industry experts from Equisoft, Oracle, and Insurance Inbox as they examine critical carrier strategies for accelerating digital transformation in APAC. Get exclusive insights into how to implement integrated digital tools that create superior agent and customer experiences, as well as best practices for modernizing core legacy systems. 

- EDT
Covering Man’s Best Friend Differently
Join Stream
BM
Brian McLoughlin
MTech Capital, Partner & Co-founder
SM
Steven Mendel
Bought By Many, CEO & Co-founder

Man’s best friend (as well as cats and birds and turtles) need insurance coverage too. And just like their human owners they want simple, easy, customizable insurance. Enter Bought By Many who is at the forefront of fintech innovation in the UK and changing the way pet owners have coverage by tapping into research and the real needs of actual pet owners. The CEO shares perspective on the current landscape and the future of insurance for Fido!

- EDT
How Hackathons Will Change Your Business
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TA
Tim Attia
Slice Labs, CEO & Co-Founder

In April 2020, Slice launched Slice from Home and began offering Virtual Hacakthons to ideate, ask questions, and get insights with the goal to help insurers or tech companies with any immediate digital needs. Over the past few months, Slice has had many successful hackathon sessions focused on dynamic protection services for mobility, machine learning, and digital distribution – to name a few. Watch this to dive into a bit more of what Slice is doing and how they're helping insurers quickly launch fully digital products into today’s ecosystems.

- EDT
Driving Intelligence at the Speed of Innovation
Join Stream
BC
Brian Cartwright
Microsoft, Insurance Industry Executive
JS
Jonathan Silverman
Microsoft, Insurance Industry Executive

You already recognize that the Cloud is driving more intelligence and enablement across insurance processes. And in a post Covid-19 world, the pace of this digital transformation is only accelerating. Join Microsoft to see a showcase of leading insurers from around the world and learn how these innovators are employing Cloud resources, leveraging advances in AI and trusting powerful predictive analytics to delight customers while vastly improving operations. The pace of change is faster than ever. See how the technology leader in infrastructure and expertise can drive digital transformation at the speed of innovation.

- EDT
Covid-19 Accelerating the Digital Transformation of Insurance
Join Stream
EM
Eric Maloney
Blue Prism, Director of Strategy – Advisory Partners

The challenges of Covid-19 increased the value and necessity of embracing digital transformation. Core to that effort, would be to adopt and employ an automation platform that is capable with autonomous automation and human in the loop interaction. Learn 5 key things you need to consider to make sure your business can manage and succeed in an ever changing world.

- EDT
Building a Capital Strategy as an Insurtech
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JS
John Swigart
Pie Insurance, CEO & Co-Founder

Insurtechs are different from other startups in that they need funding for more than just operations - they also need to have sufficient capital in their balance sheets to back up the risk that is inherent to the insurance industry. Insurtechs have largely struggled to raise the large sums of capital needed, so they need to think creatively to solve this challenge. Pie’s presents its approach - you might find it pretty sweet!

- EDT
Innovation: Measuring the Immeasurable
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EI
Edin Imsirovic
A.M. Best, Associate Director

Given the pace and magnitude of technological and societal changes, innovation is becoming increasingly critical for the insurance industry and the insurance industry agrees! Who's got the most innovative lines of Business? Is innovation only key for large companies? And is innovation global? Get the answers to these questions only from one of the most respected names in insurance ... A.M. Best.

- EDT
Modern Transformation
Join Stream
LP
Lisa Pollina
Senior Advisor & Board Member, Northwestern Mutual POEC
AK
Andreas Kleiner
American Modern Insurance Group, CEO & President

American Modern is a widely recognized, national leader in the specialty insurance business with experience in the manufactured housing insurance sector, the company delivers specialized products and services for residential property and the recreational market.  Recently they added pet health coverage to their lines of business. We sit down with the CEO to talk about the company’s position as part of Munich Re and how both are utilizing innovation both globally and locally. Specifically we dig into aspects of innovation that have been part of American Modern’s transformation such as telematics, the use of data hunters to ensure data quality, and robotics product automation, among their platform migration and others.

- EDT
Business Interruption: A Key Driver of Growth for the Cyber Insurance Market?
Join Stream
MM
Michael Millette
Hudson Structured Capital Management, Managing Partner
MT
Michael Tannenbaum
Chubb, EVP Financial Lines
PM
Pascal Millaire
CyberCube, CEO

Business Interruption is a significant loss driver across P&C, with catastrophic potential for cyber BI. To remain relevant, the insurance industry needs to consider extreme events across lines of business and focus on developing meaningful cover for cyber disruption attacks  Cyber BI is not a 'future issue', but important for insurers to address this right now. So, let’s talk about it!

- EDT
AMA / Roundtable Smart Communications
Join Stream
JP
Jon Post
Smart Communications, VP, Client Solutions & Alliances Asia
AC
Alvyn Cheang
Smart Communications, Presales Consultant
NB
Neville Braganza
Smart Communications, Marketing Manager, APAC
- EDT
Harnessing Data to Drive Personalized Insurance Offerings for SMBs
Join Stream
MD
Mitch Doust
Cover Genius, COO of the Americas
MC
Mauricio Comi
Intuit, Head of Small Business Insurance

In this  session, Mitch Doust, COO of the Americas at Cover Genius and Mauricio Comi, Head of Small Business Insurance at Intuit, will discuss how tech giants and insurtechs can leverage their data to overcome the traditional challenges of insurance distribution. Mitch and Mauricio will also address changes in B2B2C/B distribution and how parametric insurance can build resilient American businesses.

- EDT
Everybody Get Onboard: A Conversation About Igniting Networks to Deliver Differentiated Customer Experiences
Join Stream
JV
Jason Verlen
CCC Information Services Inc, SVP, Product Management
DC
Deniz Cultu
McKinsey & Company, Partner
JH
Jen Hebert
Root Insurance Company, VP, Emerging Technology

In recent months, companies accelerated their use of digital tools and pivoted to new interaction models to meet the changing expectations of consumers, creating new pressure to develop a sustainable way to reimagine the customer journey. Insurance processes are ripe for disruption. Carriers face data challenges, fragmented views of their customer, and time consuming, heavily manual processes. And externally, they need to collaborate with a vast ecosystem of partners to meet customer needs. However, these challenges are not insurmountable. Join these thought leaders to discuss the role data and network play in delivering a complete view of the consumer and differentiated customer experiences.

- EDT
Tencent’s Insurance Platform, WeSure: Reimagining China’s Insurance Market
Join Stream
AL
Alan Lau
WeSure, Chairman
RC
Rob Collins
ITC Asia, Consultant

China’s social network giant, Tencent is ranked number 7 among the most valuable big tech companies in 2020 by market capitalization. Alan shares his views on leveraging the unique distribution opportunity that Tencent’s ecosystem presents with its 1 billion active users. He gives his perspective on foreign insurers in  China, the recently launched health and wellness WeFit program, where WeSure plans to extend its insurtech footprint, and more.  He will be interviewed by Robert Collins, a consultant to InsureTech Connect Asia and CEO and founder of Crossbordr Insurance. 

- EDT
Insurtechs: Opportunities Not Threats
Join Stream
PD
Paul Desmarais III
Portag3 Ventures, Executive Chairman & Co-Founder
CM
Christian Mumenthaler
Swiss Re, Group CEO

Swiss Re is a global powerhouse in insurance. It’s mission is to make the world more resilient by helping enable society to thrive and progress by creating new opportunities and solutions. To that end they were one of the first to partner and invest in insurtech and recently made its first investment into an insurance startup in China- participating in Waterdrop’s recent raise noted that this is Swiss Re’s first investment into an insurance startup in China, Hear what technologies Swiss Re’s Group CEO is excited about in this one of a kind fireside chat.

- EDT
Driving Intelligence at the Speed of Innovation
Join Stream
BC
Brian Cartwright
Microsoft, Insurance Industry Executive
JS
Jonathan Silverman
Microsoft, Insurance Industry Executive

You already recognize that the Cloud is driving more intelligence and enablement across insurance processes. And in a post Covid-19 world, the pace of this digital transformation is only accelerating. Join Microsoft to see a showcase of leading insurers from around the world and learn how these innovators are employing Cloud resources, leveraging advances in AI and trusting powerful predictive analytics to delight customers while vastly improving operations. The pace of change is faster than ever. See how the technology leader in infrastructure and expertise can drive digital transformation at the speed of innovation.

- EDT
Fireside Chat: Even in the First Miles of the Cloud Marathon, the Keys to AXA’s Successful Transformations Become Apparent
Join Stream
AJ
Anthony Jacob
Amazon Web Services, Global Business Development Lead - Insurance
AS
Ash Shah
AXA, Global Programs Director

There’s a famous quote you’ll see emblazoned on shirts worn by marathon runners: “You don’t have to run fast; you just have to go.” As he helps lead AXA’s transformation to the cloud, Ash Shah, global programs director for AXA Group Operations, would like to do both. For applications that can benefit from “lift and shift,” he’s helping the company move fast to demonstrate the economic benefits of moving to the cloud. But for where cloud matters most in AXA’s journey to become an innovative, customer-centric, technology-led insurer, Ash is quick to point out that AXA is running a marathon. That more meaningful transformation requires more than technology – it requires upskilling your organization, introducing agile methodologies and new target operating models, and focusing constantly on change management, stakeholder engagement, and team motivation to keep the journey going. In a fireside chat moderated by Tony Jacob, global business development lead for insurance at Amazon Web Services, Ash will share his tips for successful cloud transformations, drawing from his experience that targets more than 30,000 servers and 7,000 applications across 62 countries. Ash believes AXA’s experience is already pointing to the cloud becoming part of the core fabric of IT service delivery and how developers will operate in the foreseeable future.

- EDT
The Human Side to Insurance
Join Stream
MJ
Mee-Jung Jang
InsureTech Connect, President
MJ
Michael Jackowski
Duck Creek Technologies, CEO

From IPO to ITC! What an exciting year it’s been for Duck Creek. But it’s less about the ticker price and more about the human element. We dig in with its CEO to talk about the role of insurance in people’s lives. How can insurance help customers recover and rebuild in times of crisis and how can they take on risk to pursue their passions. Duck Creek might be 20 years old but they are just getting started!

- EDT
Cloud and AI for Insurance – Bringing Value to Carriers and their Customers
Join Stream
SG
Scott Guthrie
Microsoft, EVP Microsoft Cloud + AI Group

Scott Guthrie, Microsoft’s Executive Vice President of Cloud and AI will share how carriers and their customers are benefiting from Cloud and Artificial Intelligence. Learn how cloud solutions like Microsoft Azure are accelerating and driving digital transformation in the industry. Scott will share real world examples of how leading insurers are modernizing core systems and leveraging AI to delight customers and improve business operations. Scott shares his perspective on how organizations of all sizes will benefit from this innovative technology in the years ahead.

- EDT
The Power of Transformational Thinking
Join Stream
GM
Greg Murphy
Instanda, EVP – North America

Greg Murphy, EVP for INSTANDA North America, is no stranger to digital transformation. In fact, he began his journey with INSTANDA as a client and experienced the power of INSTANDA's technology - leading him to leave a high-profile strategy role to join the company. He saw that through INSTANDA’s no-code technology, there is no need to embark on multimillion dollar legacy system swap outs to transform the insurance customer experience. You can go from product idea to implementation in weeks, not months or years. Join Greg as he changes the industry by transforming the approach to core systems.  

- EDT
A Better First Notice of Loss Process Using Smart Communications
Join Stream
BL
Brian Lee
Smart Communications, VP, Technology

In this demo we will walk through a first notice of loss using the Smart Communications platform. With intelligent questioning to collect information, a data integration framework that leverages your existing investments, workflow capabilities allowing you to route the collection of information, and utilizing our enterprise grade document generation, we help you provide an all-around better customer and agent experience while remaining compliant and secure.

- EDT
Up-Level to Profitable Growth: Target More Valuable Customers With Telematics
Join Stream
LJ
Lisa Jillson
Arity, Head of Marketing
TW
Tom Williams
National General, Dir. Countrywide Product Initiatives
SM
Sarah Main
WeatherBug, Director of Product
GW
Geoff Werner
Werner Advisory, Insurance Industry Expert

The reality is that most insurance companies struggle to find ways to grow profitably. Applying telematics data in innovative ways to marketing and acquisition can shift customer lifetime value and materially impact a company’s bottom line. Join our panel, which brings together telematics, insurance product, and mobile app experts to discuss the ways in which insurers can doing this through leading-edge technology platforms.

- EDT
Fireside Chat: Even in the First Miles of the Cloud Marathon, the Keys to AXA’s Successful Transformations Become Apparent
Join Stream
AJ
Anthony Jacob
Amazon Web Services, Global Business Development Lead - Insurance
AS
Ash Shah
AXA, Global Programs Director

There’s a famous quote you’ll see emblazoned on shirts worn by marathon runners: “You don’t have to run fast; you just have to go.” As he helps lead AXA’s transformation to the cloud, Ash Shah, global programs director for AXA Group Operations, would like to do both. For applications that can benefit from “lift and shift,” he’s helping the company move fast to demonstrate the economic benefits of moving to the cloud. But for where cloud matters most in AXA’s journey to become an innovative, customer-centric, technology-led insurer, Ash is quick to point out that AXA is running a marathon. That more meaningful transformation requires more than technology – it requires upskilling your organization, introducing agile methodologies and new target operating models, and focusing constantly on change management, stakeholder engagement, and team motivation to keep the journey going. In a fireside chat moderated by Tony Jacob, global business development lead for insurance at Amazon Web Services, Ash will share his tips for successful cloud transformations, drawing from his experience that targets more than 30,000 servers and 7,000 applications across 62 countries. Ash believes AXA’s experience is already pointing to the cloud becoming part of the core fabric of IT service delivery and how developers will operate in the foreseeable future.

- EDT
The New Normal: Adapting to Evolving Customer Needs with Rapid Innovation
Join Stream
RM
Rohit Mahna
Salesforce, SVP & General Manager Financial Services
RG
Robert Goodman
Pacific Life, VP, CRM Program Owner
IS
Ian-Edward Stafrace
Atlas Insurance, Chief Strategy Officer
JC
Jim Carroll
Futurist & Author
BB
Brian Berg
Pacific Life, AVP, Technology Platform Owner

To win in the “new normal” emerging from COVID-19, Insurers need to accelerate their transformation to become customer-centric and agile organizations. Futurist and Jim Carroll will speak on trends disrupting the Insurance Industry and the need for rapid innovation to meet evolving customer needs. Salesforce Financial Services GM, Rohit Manha, will introduce the new Salesforce + Vlocity solution, which is only end-to-end digital platform purpose-built for Insurance that delivers digital transformation at each step of the full lifecycle spanning front, middle, and back office. Hear from Pacific Life Insurance and Altas Insurance as they discuss changes with their business and showcase how Salesforce + Vlocity has helped them quickly adapt. 

- EDT
Future-Proof Your Business. the Time for Digital Transformation Is Now!
Join Stream
CE
Christopher Ewing
One Inc, CEO & President
EK
Emily Kim Ae Sun Hunter
John Hancock, Product Manager, CX Research and Design

Digital transformation is no longer a choice for insurance companies. It is a requirement to prepare for the "Next" Normal. With the appearance of COVID-19, insurers were forced to figure out how to perform almost all work remotely – provide quotes, collect premium, issue policies, settle claims, and issue payments. Coming into sharp focus in this new environment has been where digital ground needs to be gained by carriers – and gained quickly. Insurance companies must look beyond these immediate needs and realize that digitization also frees up resources for more value-added activities that lead to growth and further innovation, ultimately optimizing the customer experience and future-proofing the business. This conversation is centered around current trends, strategies, and real-world examples of how going digital throughout your entire organization can future-proof your business.

- EDT
Reimagining Insurance Innovation with Insurtechs and the DXC Assure Digital Platform
Join Stream
FS
Faisal Siddiqi
DXC Technology, Chief Technologist for Innovation and Ecosystems
JB
Joe Benson
DXC Technology, Claims Offering Manager Insurance
MK
Mary Kaye Korzun
DXC Technology, Solution Architect, Insurance Industry Software and Solutions
PK
Phil Karecki
DXC Technology, CTO, Americas Insurance

See innovation in action as we showcase how DXC and our ecosystem developers have joined together to provide next-generation integrated solutions built on the DXC Assure Digital Platform that enable speed to market, better customer engagement, innovation and efficiencies. This session will: demonstrate business solutions that are already helping our customers accelerate the pace of change, highlight our DXC Invitational insurtech challenge winners and show how Ohio Mutual Insurance Group has approached their digital journey to improve claims department efficiencies.

- EDT
Bad Robots!! The Need for Ethical AI in Insurtech
Join Stream
CW
Catriona Wallace
Flamingo.AI, Founder & Executive Director

AI is the fastest growing tech sector, amplified during the COVID crisis, with US$35bn invested in AI in the last 12 months. Also, 80% of all technology applications will be powered by AI by 2021. This is extraordinary! More extraordinary however is that there are few laws or regulations that govern or regulate AI. So, who is leading or controlling this powerful force and what possibly could go wrong? A lot. Join Dr Catriona Wallace as she talks about bad robots and why Ethical AI should be a mandatory framework for all insurance companies and tech vendors.

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CXOs: Providing the Best (Digital) Experience (duplicate)
Join Stream
GH
Gary Hoberman
Unqork, CEO & Founder
LM
Lee Ann Murray
ManuLife, CIO Global Wealth & Asset Management Technology
BZ
Bill Zielinski
Travelers, SVP, CIO Personal & International Insurance
MT
Michele Trogni
Operating Partner, Eldridge Industries

There is no company, no industry that can get away with a bad digital experience. Addressing why digital resilience is a must on our virtual stage are two leaders in the insurance space. Also they will address how admired CXO's are driving the future of tech in their enterprises, and are called out as rare breeds.These titans of the industry are leading the way, while beating out their peers in the market.

- EDT
Changing Insurance, for Good
Join Stream
AG
Adrian Gore
Discovery Limited, CEO & Founder

Technologies such as wearables are enabling a new category of insurance that turns the traditional model on its head. By using real-time data on lifestyle behaviors like exercise, nudging and incentivizing healthier choices, and linking this to the price of insurance, a new industry paradigm that makes people healthier is possible. This is even more relevant in a post pandemic world, given the link between COVID-19-related deaths and underlying co-morbidities. Insights from Discovery’s new Resilience Index reveal the importance of incentivizing better health to build resilience against both non-communicable and communicable diseases and help individuals and systems weather shocks, protecting against current and future health impacts.

Wednesday, October 21, 2020

- EDT
From Payer To Partner: Delivering Digital Health Services That Add Value
Join Stream
GW
Gordon Watson
AXA, CEO, Asia

The insurance industry’s digitalisation journey has been driven by a desire to better serve customers through integrated channels. The global pandemic has accelerated this shift while bringing health needs to the top of the agenda. Through the development of its digital health concierge Emma, CEO Gordon Watson shares how AXA Asia is accelerating its evolution toward being a partner to customers by expanding access to value-added services.

- EDT
The strategic impact of technology at Bupa
Join Stream
KM
Kevin McLoughlin
MTech Capital, Partner & Co-Founder
EB
Evelyn Bourke
Bupa, Group CEO

Evelyn Bourke, Group CEO Bupa offers her insightful, candid views on how digital technology is transforming customer engagement at Bupa, the operational areas with the greatest potential for improvement through technology, how she overcame employee unease regarding adoption of technology, and what she has learned from the rise of digital health competitors.  

- EDT
All in With Allianz
Join Stream
PD
Paul Desmarais III
Portag3 Ventures, Executive Chairman & Co-Founder
OB
Oliver Bate
Allianz, CEO

For 130 years Allianz has been giving customers everything they needed to have the courage to go forward. Courage needed especially as the pandemic hit the industry “like a meteorite impact.” according to Oliver Bate. Take a deep dive with Bate, the CEO, as he talks everything from digital transformation, the cosmic impact of COVID-19, what the future holds for insurtechs and how to get millennials interested and excited about a future in insurance. This is an interview not to be missed!

- EDT
Driving Intelligence at the Speed of Innovation
Join Stream
BC
Brian Cartwright
Microsoft, Insurance Industry Executive
JS
Jonathan Silverman
Microsoft, Insurance Industry Executive

You already recognize that the Cloud is driving more intelligence and enablement across insurance processes. And in a post Covid-19 world, the pace of this digital transformation is only accelerating. Join Microsoft to see a showcase of leading insurers from around the world and learn how these innovators are employing Cloud resources, leveraging advances in AI and trusting powerful predictive analytics to delight customers while vastly improving operations. The pace of change is faster than ever. See how the technology leader in infrastructure and expertise can drive digital transformation at the speed of innovation.

- EDT
The New Normal: Adapting to Evolving Customer Needs with Rapid Innovation
Join Stream
RM
Rohit Mahna
Salesforce, SVP & General Manager Financial Services
RG
Robert Goodman
Pacific Life, VP, CRM Program Owner
IS
Ian-Edward Stafrace
Atlas Insurance, Chief Strategy Officer
JC
Jim Carroll
Futurist & Author
BB
Brian Berg
Pacific Life, AVP, Technology Platform Owner

To win in the “new normal” emerging from COVID-19, Insurers need to accelerate their transformation to become customer-centric and agile organizations. Futurist and Jim Carroll will speak on trends disrupting the Insurance Industry and the need for rapid innovation to meet evolving customer needs. Salesforce Financial Services GM, Rohit Manha, will introduce the new Salesforce + Vlocity solution, which is only end-to-end digital platform purpose-built for Insurance that delivers digital transformation at each step of the full lifecycle spanning front, middle, and back office. Hear from Pacific Life Insurance and Altas Insurance as they discuss changes with their business and showcase how Salesforce + Vlocity has helped them quickly adapt. 

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Fireside Chat: A New Business Model for a Changing Transportation Industry and Commercial Insurance Industry
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Adam Elster
Majesco, CEO
JJ
Jeremy Johnson
Protective Insurance, CEO
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Manish Shah
Majesco, President and Chief Product Officer

Join Adam Elster – CEO of Majesco, Jeremy Johnson – CEO of Protective Insurance and Manish Shah – President and Chief Product Officer at Majesco to learn what drives the decision to take risk and make real change, what next-generation technologies are crucial in the digital era of insurance, how an ecosystem of value-added services enhance the customer experience and what Leaders need to focus on to lead and respond to an evolving era of change and the future of insurance.   

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Breaking Down Barriers to Entry for Broker Tech
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Niji Sabharwal
AgentSync, CEO & Co-Founder
PC
Parker Conrad
Rippling, CEO

Niji Sabharwal and Parker Conrad chat about how innovation in broker tech is chipping away at the barriers to entry to the industry. To illustrate the point we plan to chat about how Rippling (All in one HR, benefits, payroll, and IT management) is leveraging AgentSync (Insurance licensing compliance platform) to automate and enforce broker compliance processes.

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From 1 To 0 - Future Back for Insurance Innovation
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Young Yang
ZA Tech, General Manager, ASEAN Business
PT
Peter Tay
NTUC Income, Chief Digital Officer
TD
Tom Duncan
Grab, Head of Insurance
AT
Aaron Tan
Carro, CEO & Founder

Undoubtedly COVID has sped up the progress of digital transformation for all industries, including Insurance. However it still remains a question mark how every of us should actually execute on step “0” and make “digital” also sustainable. We will discuss and share, what’s the behind story for their adventures of Insurance innovation, and how these innovations can benefit end users by adopting the principle: “Customer & Ecosystem Centric”.

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Experience Management in Insurance
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Gautham Pandiyan
Global Alliance Director
CY
Christopher Young
Adobe, Dir. Industry Strategy & Marketing Financial Services
NG
Noel Garry
IBM, Insurance Partners Lead - Euope & A/P
YM
Yoann Michaux
IBM, Senior Partner Global Business Services

Many insurance companies are looking to reduce expenses and optimize efficiency while improving customer experience. Successful carriers have begun to revolutionize the way they gather, understand and use customer data. But staying ahead of the competition is hardly the only reason to undertake a digital reinvention. The best reason for transformation is your customers. With limited touch points, the importance of gathering valuable experience data in a non-obtrusive manner and combining it with operational data is amplified. A modern digital environment with multiple access points offers convenience, efficiency, and ultimately, more satisfied customers.

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A Fireside Chat with Amy Zupon, CEO, Vertafore hosted by Jordan Nof, Co-Founder & Managing Partner, Tusk Ventures
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Jordan Nof
Tusk Ventures, Co-Founder & Managing Partner
AZ
Amy Zupon
Vertafore, CEO

Insurance distribution is evolving. Vertafore ensures carriers stay ahead to meet agent expectations. Not easy to do in a space like insurance that can be seen by outsiders as stagnant. Zupon in her 4 years at the company has brought an entrepreneurial spirit to build products that create real value for their customers - to help independent agencies run more efficiently. This is a session not to be missed especially for our Brokers and Agencies.

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M&A: Why Every InsurTech Should Be Considering It
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Adrian Jones
SCOR, Deputy CEO P&C Partners

M&A is the last thing on the mind of many early-stage founders.  But most large companies are the product of extensive M&A, often starting with small deals early in their life and getting bigger over time.  Several well-known InsurTechs have already made acquisitions to build their customer base, technical infrastructure, and claims capabilities.  This session will explore why every Board and CEO should discuss M&A – both as acquirers or as sellers.

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Insurtech 2040
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Brian Hetherington
The ABD Team, Chairman
KB
Kathleen Burns
Ryan Specialty Group, CEO & CDO
JW
Jennie Weiland
PayneWest Insurance, Managing Director, Small Business
BJ
Bob Jenkins
Travelers, VP, Vice President, Enterprise Agent Experience Head, Distribution Platform Strategy Lead

With all the advancements in insurtech what will the ecosystem look like in 2040? How will it be distributed? How will smart homes and autonomous cars impact insurance? How will the role of the carrier, wholesaler, and retailer change? All this and more as we explore the insurance landscape of 2040.

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Experience Management in Insurance
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GP
Gautham Pandiyan
Global Alliance Director
CY
Christopher Young
Adobe, Dir. Industry Strategy & Marketing Financial Services
NG
Noel Garry
IBM, Insurance Partners Lead - Euope & A/P
YM
Yoann Michaux
IBM, Senior Partner Global Business Services

Many insurance companies are looking to reduce expenses and optimize efficiency while improving customer experience. Successful carriers have begun to revolutionize the way they gather, understand and use customer data. But staying ahead of the competition is hardly the only reason to undertake a digital reinvention. The best reason for transformation is your customers. With limited touch points, the importance of gathering valuable experience data in a non-obtrusive manner and combining it with operational data is amplified. A modern digital environment with multiple access points offers convenience, efficiency, and ultimately, more satisfied customers.

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Insurance Ecosystem and Value-Chain
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Mike McIntire
The Graham Company, CTO
TP
Tom Parsons
AmWINS Group, Head of Digital
JS
Jim Surchara
Amerisure Insurance, VP Innovation
WB
Wendi Bukowitz
The Cincinnati Insurance Companies, Director of Strategic Innovation

An agency, a wholesaler, and a carrier to discuss where opportunities lie for each of their respective areas of the insurance ecosystem. Listen to understand where the next great opportunities exist in the world of insurtech.

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Tractable, Tokio Marine and Desjardins: Improving Accident Recovery with AI
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AD
Alex Dalyac
Tractable, CEO & Co-Founder
TO
Ted Ohkuma
Tokio Marine Innovation Lab, Digital Innovation Lead for U.S. East Coast
AG
Alexandre Genois
Desjardins, Director, Auto Claims Performance

Join Alex Dalyac, Founder & CEO at Tractable, for an interactive session in which Ted Ohkuma, Tokio Marine Digital Innovation Lead for the US East Coast, and Alexandre Genois, Director, Auto Claims Performance at Desjardins, reveal how they are applying new technologies to improve their efficiency and create a better, faster experience for their customers.

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Ping An’s ‘Ecosystem Approach’ To Insurance
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PD
Paul Desmarais III
Portag3 Ventures, Executive Chairman & Co-Founder
JT
Jessica Tan
Ping An, Group Co-CEO

Not everyone is willing to take on a digital-first approach, then again Ping An is not your average insurance company. When your primary business is insurance being able to build a successful ecosystem is no easy task. Insurance companies struggle to get frequent consumer interactions, which are so vital for an ecosystem model to thrive. Ping An has come up with a novel approach to solve this — by not talking about insurance to their consumers. Learn more about their approach from Group Co-CEO, Jessica Tan.

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It's a Match! What Insurtechs Should Do for Successful Collaboration with Insurance Carriers
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Tapan Singhel
Bajaj-Allianz General Insurance, Managing Director

As we all know traditional insurance is complex, lengthy and paper driven while digital insurance looks to be simple, personalized, quick and keeps people connected. Bajaj Allianz General Insurance is on a journey to be a digital first insurer for their 140 million customers. Started 19 years ago in India they regard insurance as more than just a subject matter of solicitation. They see it as a commitment to building engaged relationships through solutions that help our customers live confidently. Learn more about how they have collaborated with insurtechs and the joint venture of Bajaj Finserv and Allianz SE that resulted in Bajaj Allianz General Insurance.  

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Tractable, Tokio Marine and Desjardins: Improving Accident Recovery with AI
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AD
Alex Dalyac
Tractable, CEO & Co-Founder
TO
Ted Ohkuma
Tokio Marine Innovation Lab, Digital Innovation Lead for U.S. East Coast
AG
Alexandre Genois
Desjardins, Director, Auto Claims Performance

Join Alex Dalyac, Founder & CEO at Tractable, for an interactive session in which Ted Ohkuma, Tokio Marine Digital Innovation Lead for the US East Coast, and Alexandre Genois, Director, Auto Claims Performance at Desjardins, reveal how they are applying new technologies to improve their efficiency and create a better, faster experience for their customers.

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Insurtechs: Opportunities Not Threats
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PD
Paul Desmarais III
Portag3 Ventures, Executive Chairman & Co-Founder
CM
Christian Mumenthaler
Swiss Re, Group CEO

Swiss Re is a global powerhouse in insurance. It’s mission is to make the world more resilient by helping enable society to thrive and progress by creating new opportunities and solutions. To that end they were one of the first to partner and invest in insurtech and recently made its first investment into an insurance startup in China- participating in Waterdrop’s recent raise noted that this is Swiss Re’s first investment into an insurance startup in China, Hear what technologies Swiss Re’s Group CEO is excited about in this one of a kind fireside chat.

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Changing Insurance, for Good
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AG
Adrian Gore
Discovery Limited, CEO & Founder

Technologies such as wearables are enabling a new category of insurance that turns the traditional model on its head. By using real-time data on lifestyle behaviors like exercise, nudging and incentivizing healthier choices, and linking this to the price of insurance, a new industry paradigm that makes people healthier is possible. This is even more relevant in a post pandemic world, given the link between COVID-19-related deaths and underlying co-morbidities. Insights from Discovery’s new Resilience Index reveal the importance of incentivizing better health to build resilience against both non-communicable and communicable diseases and help individuals and systems weather shocks, protecting against current and future health impacts.

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Human Machine Collaboration: Win Trust & Improve Efficiency
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FU
Francisco Uribe
Hyperscience, VP of Product
CJ
Che Johnson
Principal Financial Services, Senior Software Engineer

The processes used by most insurance companies to process customer claims are cumbersome and error-prone, amounting to lost time, money and customer satisfaction. Principal Financial, a Fortune 500 insurer and global investment management leader, is looking to change all that - tapping cutting-edge, Machine Learning-driven automation to stay competitive and unlock the power of adaptive technology in working with Hyperscience. Gain expert perspectives on the future technology landscape, the benefits and limitations of today, and the long-term value of human and machine collaboration across the insurance value chain.

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Future of Employee Benefits
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CJ
Chuck Johnston
FINEOS, CMO

Employee engagement and satisfaction has become more and more crucial, especially in the current troubling times where employers need to move beyond benefits just as a competitive advantage in the talent marketplace.  The need to provide a more holistic approach to employee benefits and employee services to ensure they are not only incented to work for the employer but also are able to show up and be productive, without undue worry about themselves and their families. This is leading to more hybrid insurance/service offerings such as absence management, to provide that holistic approach. Insurance providers require a new breed of core systems that can work beyond the traditional boundaries of the usual products and deal with issues like family leave, work accommodations and a host of new products from pet insurance to tuition assistance to new pandemic related products. In this session, we will discuss the role of purpose built OpenCore systems and open ecosystems in providing the tools to meet these needs.

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Flood, Fleet, and Filings: Delivering Products to Market in an Era of Profound Disruption
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NW
Nancy Watkins
Milliman, Principal & Consulting Actuary
JW
Jim Watje
Wright National Flood Insurance, Senior VP, Private, Flood
AR
Ananth Rani
Azuga, CEO & Co-Founder
PB
Peggy Brinkmann
Milliman, Principal & Consulting Actuary

Some of the most profitable product opportunities exist in challenging markets. But roadblocks such as lack of data, market feasibility and regulatory red tape can hinder insurers, start-ups, and MGAs from launching successfully.  This conversation showcases three case studies – in flood insurance, commercial fleet management, and advanced admitted products – that demonstrate how technology solutions and creative approaches can deliver new products to market quickly, and at scale.  

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The Role of Technology in NN’s Transformation
KM
Kevin McLoughlin
MTech Capital, Partner & Co-Founder
DK
David Knibbe
NN Group, CEO

CEO David Knibbe is on a mission to transform NN Group into a ‘customer centric, data-driven company.’ Learn what that means for David, how the company is using AI and data science, operational areas currently getting intense focus, and how NN engages with startups. This is an illuminating session for insurance executives and entrepreneurs looking for insight into how large, multiline carriers are using technology to drive strategic and operational change.  

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It’s a Match: What Happens When a Legacy Brand Meets A Digital Start-up
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Alison O'Hair Arzeno
Assurance, Chief Data Scientist
CL
Charles Lowrey
Prudential, Chairman & CEO

The acquisition of Assurance IQ by Prudential Financial a year ago seemed like an unlikely pairing – but only at a glance. Prudential, a Fortune 50 global financial services firm, was founded as a mutual insurance society in Newark, NJ 145 years ago. Assurance IQ is a Seattle-based start-up founded in 2016 and built in the Cloud. In this session, Charles Lowrey, Chairman and CEO of Prudential, and Allison Arzeno, Chief Data Scientist of Assurance IQ, explain how their companies united around a common mission to bring access to financial services to more people across the socio-economic spectrum and how their juxtaposition creates a powerful match. Scaling a trusted legacy brand and leveraging the power of data science, learn how Prudential and Assurance are breaking down barriers to meet the unmet financial needs of millions of customers.

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Human Machine Collaboration: Win Trust & Improve Efficiency
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FU
Francisco Uribe
Hyperscience, VP of Product
CJ
Che Johnson
Principal Financial Services, Senior Software Engineer

The processes used by most insurance companies to process customer claims are cumbersome and error-prone, amounting to lost time, money and customer satisfaction. Principal Financial, a Fortune 500 insurer and global investment management leader, is looking to change all that - tapping cutting-edge, Machine Learning-driven automation to stay competitive and unlock the power of adaptive technology in working with Hyperscience. Gain expert perspectives on the future technology landscape, the benefits and limitations of today, and the long-term value of human and machine collaboration across the insurance value chain.

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Ping An’s ‘Ecosystem Approach’ To Insurance
Join Stream
PD
Paul Desmarais III
Portag3 Ventures, Executive Chairman & Co-Founder
JT
Jessica Tan
Ping An, Group Co-CEO

Not everyone is willing to take on a digital-first approach, then again Ping An is not your average insurance company. When your primary business is insurance being able to build a successful ecosystem is no easy task. Insurance companies struggle to get frequent consumer interactions, which are so vital for an ecosystem model to thrive. Ping An has come up with a novel approach to solve this — by not talking about insurance to their consumers. Learn more about their approach from Group Co-CEO, Jessica Tan.

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A Clear Story
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KN
Kyle Nakatsuji
Clearcover, CEO & Founder

See how a member of the ITC Class of 2016 is doing 4 years later. With a recent announcement of 300 new jobs coming to Detroit life sure is in the fast lane for auto insurer Clearcover. Hear its CEO tell the story of how Clearcover is the digital carrier for the digital consumer. He will be discussing the following: their technology, mobile app, machine learning and digital car insurance quoting and management process.

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A Clear Story
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KN
Kyle Nakatsuji
Clearcover, CEO & Founder

See how a member of the ITC Class of 2016 is doing 4 years later. With a recent announcement of 300 new jobs coming to Detroit life sure is in the fast lane for auto insurer Clearcover. Hear its CEO tell the story of how Clearcover is the digital carrier for the digital consumer. He will be discussing the following: their technology, mobile app, machine learning and digital car insurance quoting and management process.

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All in With Allianz
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PD
Paul Desmarais III
Portag3 Ventures, Executive Chairman & Co-Founder
OB
Oliver Bate
Allianz, CEO

For 130 years Allianz has been giving customers everything they needed to have the courage to go forward. Courage needed especially as the pandemic hit the industry “like a meteorite impact.” according to Oliver Bate. Take a deep dive with Bate, the CEO, as he talks everything from digital transformation, the cosmic impact of COVID-19, what the future holds for insurtechs and how to get millennials interested and excited about a future in insurance. This is an interview not to be missed!

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The Last Mile of Life Insurance
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JW
Jay Weintraub
InsureTech Connect, CEO & Co-Founder
CS
Clara Shih
Hearsay Systems, Founder & Executive Chairwoman
AM
Andrew McMahon
Guardian Life, President & CEO-elect

For many the global pandemic brought our mortality to the forefront - hard choices and conversations were had with many seeking out protection for their loved ones. For life insurance companies they were faced with balancing tech efficiency and convenience all while forging deep client relationships with a human-touch. No easy task. Hear how last-mile digital engagement drives both growth and efficiency and what the pandemic has taught these two companies about the importance of human-first digital engagement.

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Bypassing the Traditional Channels of Insurance To Protect the Gig Economy Riders
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Learn how a full European digital insurer, a digitally native insurtech and one of the hottest scale-up bypassed the traditional channels of insurance to protect the GIG economy riders. The panelists will address their respective role in the value chain and explain how they were able to successfully launch the same operation in 7 European countries.

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Tencent’s Insurance Platform, WeSure: Reimagining China’s Insurance Market (duplicate)
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AL
Alan Lau
WeSure, Chairman
RC
Rob Collins
ITC Asia, Consultant

China’s social network giant, Tencent is ranked number 7 among the most valuable big tech companies in 2020 by market capitalization. Alan shares his views on leveraging the unique distribution opportunity that Tencent’s ecosystem presents with its 1 billion active users. He gives his perspective on foreign insurers in  China, the recently launched health and wellness WeFit program, where WeSure plans to extend its insurtech footprint, and more.  He will be interviewed by Robert Collins, a consultant to InsureTech Connect Asia and CEO and founder of Crossbordr Insurance. 

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Tencent’s Insurance Platform, WeSure: Reimagining China’s Insurance Market
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AL
Alan Lau
WeSure, Chairman
RC
Rob Collins
ITC Asia, Consultant

China’s social network giant, Tencent is ranked number 7 among the most valuable big tech companies in 2020 by market capitalization. Alan shares his views on leveraging the unique distribution opportunity that Tencent’s ecosystem presents with its 1 billion active users. He gives his perspective on foreign insurers in  China, the recently launched health and wellness WeFit program, where WeSure plans to extend its insurtech footprint, and more.  He will be interviewed by Robert Collins, a consultant to InsureTech Connect Asia and CEO and founder of Crossbordr Insurance.  

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Interactive Insurance by Japanese Insurtech Startup: P2P and Healthtech Insurance (duplicate)
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As a leading full-stack InsurTech company in Japan, justInCase envisions insurance to be interactive amid digital transformation and IoT advancement. Insurance premiums of Interactive insurance are pursued to be no longer static but turning to be more personalized and reasonably priced. In this presentation, justInCase's two flagship products, P2P Cancer Insurance and "Walk Your Way to Health" HealthTech Insurance, are introduced. Both products were firstly released in Japan.

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In the CEO Seat
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LP
Lisa Pollina
Senior Advisor & Board Member, Northwestern Mutual POEC
JS
John Schlifske
President & CEO, Chairman

J.D. Power ranks Northwestern Mutual best in client satisfaction among all individual life insurance providers. Northwestern Mutual is committed to past, present and future policy holders and knows that financial security is best achieved through an integrated plan that takes investments and permanent life insurance to create a better outcome. With 32 years at the firm John Schlifske shares lessons learned to help guide this insurance powerhouse and deliver for their customers in today’s unique environment.

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Innovation: Measuring the Immeasurable (duplicate)
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EI
Edin Imsirovic
A.M. Best, Associate Director

Given the pace and magnitude of technological and societal changes, innovation is becoming increasingly critical for the insurance industry and the insurance industry agrees! Who's got the most innovative lines of Business? Is innovation only key for large companies? And is innovation global? Get the answers to these questions only from one of the most respected names in insurance ... A.M. Best.

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Changing Insurance, for Good
Join Stream
AG
Adrian Gore
Discovery Limited, CEO & Founder

Technologies such as wearables are enabling a new category of insurance that turns the traditional model on its head. By using real-time data on lifestyle behaviors like exercise, nudging and incentivizing healthier choices, and linking this to the price of insurance, a new industry paradigm that makes people healthier is possible. This is even more relevant in a post pandemic world, given the link between COVID-19-related deaths and underlying co-morbidities. Insights from Discovery’s new Resilience Index reveal the importance of incentivizing better health to build resilience against both non-communicable and communicable diseases and help individuals and systems weather shocks, protecting against current and future health impacts.

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Building the Insurance Company of the Future
AW
Assaf Wand
Hippo, CEO & Co-Founder
JW
Jay Weintraub
InsureTech Connect, CEO & Co-Founder

Even a few years ago to suggest that an insurance company should do more than be a risk bearing entity would have sounded practically heretical. Today, it is a conversation that is either happening or needs to be happening at almost every insurer. The question isn't one of improving customer service, creating user friendly products, and / or writing better risk. It is asking the question, "Does the insurance company of the future do more than insurance? That question was at the heart of why Hippo began. They have already helped pioneer the idea of being a proactive insurance company. We sit down with Hippo's CEO and Co-Founder Assaf Wand to explore his take on not just evolving the insurance value proposition but the more existential question around does the insurance company of the future do more than insurance.  

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Insurtechs: Opportunities Not Threats
Join Stream
PD
Paul Desmarais III
Portag3 Ventures, Executive Chairman & Co-Founder
CM
Christian Mumenthaler
Swiss Re, Group CEO

Swiss Re is a global powerhouse in insurance. It’s mission is to make the world more resilient by helping enable society to thrive and progress by creating new opportunities and solutions. To that end they were one of the first to partner and invest in insurtech and recently made its first investment into an insurance startup in China- participating in Waterdrop’s recent raise noted that this is Swiss Re’s first investment into an insurance startup in China, Hear what technologies Swiss Re’s Group CEO is excited about in this one of a kind fireside chat.

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Leveraging Partnerships To Reach End Users With Life and Health Insurance
Join Stream

The traditional insurance industry has historically struggled to reach low and mid income segments in emerging markets. A main challenge has been premium collection from the unbanked, when cash is the only viable payment method then products become expensive and unattractive. The landscape is now dramatically changing thanks to rapid growth of mobile money wallets across emerging markets. The new wallets combined with the also rapidly growing smartphone penetration enables innovative new business models including more effective premium collection as well as new ways of doing marketing and customer engagement through digital channels. However, in order to fully capture this digital opportunity an element of human touch will be required.

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From Payer To Partner: Delivering Digital Health Services That Add Value
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GW
Gordon Watson
AXA, CEO, Asia

The insurance industry’s digitalisation journey has been driven by a desire to better serve customers through integrated channels. The global pandemic has accelerated this shift while bringing health needs to the top of the agenda. Through the development of its digital health concierge Emma, CEO Gordon Watson shares how AXA Asia is accelerating its evolution toward being a partner to customers by expanding access to value-added services.