Tuesday, February 8, 2022

OPEN TALK: Go Beyond Speech Recognition with Conversation Intelligence APIs
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Toshish Jawale
Toshish Jawale
Symbl.ai, CTO, Co Founder

Conversation Intelligence (CI) APIs enables to build applications that go beyond basic speech to text, creating a new array of sophisticated AI-driven experiences and functionalities. Basic speech recognition is designed to recognize or respond to explicit words and phrases, while conversation intelligence is capable of contextual comprehension of any human conversations to effectively extract key insights, identify user intent, surface actionable insights, detect sentiment, and more.

Conversation Intelligence has given a rise to a new generation of AI driven applications and platforms across various verticals such as revenue intelligence, tele-health, call centers and customer support, collaboration and productivity platforms and more…