Thursday, February 18, 2021

- PST
OPEN TALK: On-Call Best Practices
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Julie Gunderson
Julie Gunderson
PagerDuty, DevOps Advocate
Mandi Walls
Mandi Walls
PagerDuty, DevOps Advocate

The always-on, always-available expectations of digital services have increased the requirements of technical teams to provide response and readiness around the clock. For teams new to this concept, introducing on-call can be challenging. There are technical and cultural considerations to keep in mind when adding on-call responsibilities to new teams. In this talk, we’ll look at some of those challenges and provide recommendations for folks who are dreading their new duties.